dhai88 Terms and Conditions — Rules of Use

01 Introduction & Applicability

These Terms and Conditions ("Terms") dhai88 and the user, forming a legally binding agreement. The dhai88.org website, mobile app, and all related services are covered by these Terms. By accessing the dhai88 platform, registering an account, or using any of our services, you agree to be bound by these Terms.

Dhai88 operates an online gaming and entertainment platform for users in Bangladesh. Our goal is to provide every player with a safe, fair, and enjoyable gaming experience. We therefore ask all users to familiarise themselves fully with these Terms and Conditions.

• These Terms apply to individuals aged 18 years or older.
• Dhai88 reserves the right to modify these Terms and Conditions at any time.
• Any changes will be announced via a notice on the website.
• If you do not agree with the terms and conditions, please stop using the platform.

02 Account Registration and Rules

Opening an account with dhai88 is completely free. However, you are required to provide accurate and truthful information at the time of registration. Accounts created using false information may be closed at any time and any associated balance may be forfeited.

• Each person may register only one account — multiple accounts using the same phone number, email, or device are strictly prohibited.
• You must be at least 18 years of age to create an account.
• Keep your password and login details strictly confidential and do not share them with anyone.
• If you suspect unauthorised access to your account, contact our support team immediately.
• Withdrawals may be restricted until the identity verification (KYC) process is completed.
• Transferring or selling your account to another person is strictly prohibited.

03 Deposit, Withdrawal, and Payment Policy

Dhai88 accepts payments via Mobile Banking, Nagad, Rocket, and direct bank transfer. All transactions are processed in Bangladesh Taka (BDT). Deposits are generally instant, while withdrawals may take up to 24 hours to process.

Payment Methods	Minimum Deposit	Minimum Withdrawal	Processing Time
Mobile Banking	BDT 500	BDT 500	1–3 Hours
Nagad	BDT 500	BDT 500	1–3 Hours
Rocket	BDT 500	BDT 1,000	2–6 Hours
Bank Transfer	BDT 2,000	BDT 2,000	6–24 Hours

• Withdrawal requests can only be made using the same payment method used for the deposit.
• A single withdrawal limit applies if KYC verification has not been completed.
• If a fraudulent or suspicious transaction is detected, the account may be temporarily suspended.
• Deposits are non-refundable; however, if you experience a technical issue, please contact support.

04 Bonuses, Promotions & Rewards

Dhai88 regularly offers a variety of bonuses and promotional deals. Each bonus comes with specific wagering requirements that must be met before a withdrawal can be made. Bonus balances cannot be withdrawn directly — they only become eligible for withdrawal once the required rollover is completed.

• Welcome Bonus: Applies to the first deposit; a wagering requirement of 30x typically applies.
• Free Spins: Restricted to specific games; wagering requirements on winnings apply separately.
• Reload Bonus: Weekly or monthly; bonus validity period is 7–30 days.
• Cashback: Credited every Monday at a fixed rate based on net losses.
• Bonuses expire automatically once their validity period ends.
• Attempting to claim the same bonus more than once may result in account suspension.

05 Gaming Rules and Fair Play Policy

All games on dhai88 operate using certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. No result is predetermined or controlled by any party. We work with the world's leading game providers.

• In the event of a dispute over a game result, the RNG log will be reviewed.
• If a game is interrupted due to a technical error, the bet will be refunded.
• Dhai88 is not responsible for network connectivity issues.
• The dealer's decision is final in Live Casino games.
• The use of any software or bot during gameplay is strictly prohibited.

06 Prohibited Activities

The following activities are strictly prohibited. Violation of these rules will result in permanent account closure and may lead to legal action.

Activity	Permission
Money Laundering or Use of Illegal Funds	Prohibited
Bonus Abuse or Multiple Accounts	Prohibited
Hacking, Cracking, or System Manipulation	Prohibited
Use of automated bots or scripts	Prohibited
Harassment or cheating of other players	Prohibited
General Gaming & Entertainment	Permitted
Use of multiple payment methods (your own)	Conditional

07 Privacy and Data Protection

Dhai88 treats the security of your personal information as its top priority. All data is stored and transmitted using 256-bit SSL encryption. Your information is never sold or shared with third parties, except where required by law, in which case the relevant authorities may be notified. To learn more, please review our Privacy Policy View the page.

08 Account Closure and Suspension

Dhai88 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of these Terms and Conditions.
• If evidence of fraud or fraudulent activity is found.
• Registering with a false identity or fraudulent information.
• Found to be under 18 years of age.
• At the direction of a legal or regulatory authority.

You may close your account at any time by contacting our support team. We recommend withdrawing any eligible balance before closing your account.

09 Dispute Resolution

For any dispute or complaint, please contact our support team first. We typically review all complaints within 24–48 hours. If the matter cannot be resolved through support, a formal mediation process will be followed. dhai88's decision will be considered final unless an appeal is available under applicable law.

10 Changes to Terms & Conditions

Dhai88 reserves the right to modify, amend, or update these Terms and Conditions at any time. Notice will be provided on the website or via registered email before any changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated terms. We recommend checking this page regularly.