Responsible Gaming

dhai88Responsible Gaming at
Our Commitment to Safe & Enjoyable Gaming

Gaming is for enjoyment — not stress. dhai88 believes every player deserves to game mindfully, responsibly, and safely. Our responsible gaming tools and policies are here to make sure of that.

18+ OnlyFor Adults Only
Self-Control ToolsBenefits of Setting Limits
24/7 SupportHelp Available Anytime
Self-ExclusionAccount Break When Needed
Important notice

Gaming is a form of entertainment — not a source of income. Never bet money you can't afford to lose. If you feel gaming is having a negative impact on your life, get help today. dhai88 is always here for you.

01 What is responsible gaming and why it matters

At dhai88, we see gaming as a form of entertainment — a source of fun, excitement, and social connection. But like any leisure activity, gaming can create personal, family, and financial problems if it gets out of hand.

Responsible gaming means knowing your limits, staying within them, and making sure gaming doesn't affect other areas of your life. dhai88 is more than just a gaming platform — we genuinely care about the well-being and safety of every player.

As online gaming continues to grow in Bangladesh, building a culture of responsible gaming becomes just as important. We believe that an informed and self-aware player is one who truly enjoys the experience. That is why our platform keeps responsible gaming tools, resources, and support available to everyone at all times.

Core Principles: Responsible gaming doesn't mean playing less — it means playing mindfully, enjoyably, and on your own terms.

02 Recognizing the Signs of Problem Gaming

Sometimes we don't realize gaming has become a problem. If you notice any of the signs below, it's time to pay attention. If these feel familiar, reach out for help right away — there's no shame in doing so:

  • Betting Over Budget: Placing bets repeatedly beyond your set budget.
  • Chasing Losses: Placing larger bets to try to recover what you have lost.
  • Losing Track of Time: Losing track of how much time you're spending on gaming.
  • Keeping it secret: Hiding your gaming habits from family or friends.
  • Daily routine affected: Neglecting work, studies, or family responsibilities.
  • Borrowing money: Borrowing money or breaking into savings to fund gaming.
  • Emotional Instability: Feeling uncomfortable, irritable, or anxious when you stop gaming.
Keep in Mind: Even one of these signs is reason enough to seek help. Asking for help isn't a weakness — it takes courage.

03 dhai88 Responsible Gaming Tools

Dhai88 offers several effective tools to help players stay in control of their gaming. These tools are entirely optional and can be activated at any time from your account settings:

  • Deposit limit: Set a maximum daily, weekly, or monthly deposit limit.
  • Betting Limit: Set a cap on the maximum amount you want to wager within a given period.
  • Loss Limit: Gaming will automatically pause once your losses reach the set limit.
  • Session Time Limit: Set a time limit for each gaming session before you start.
  • Cooling-Off Period: Pause your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Fully close your account for 6 months to 5 years.
  • Reality Check: Get periodic reminders showing how long you have been playing.

04 Build a Healthy Gaming Budget

The most important aspect of responsible gaming is setting a realistic budget and sticking to it. Follow these steps to build one:

  • Set an Entertainment Budget: Decide what percentage of your monthly income you are comfortable spending on entertainment.
  • Keep your gaming budget separate: Allocate a fixed portion of your entertainment budget specifically for gaming.
  • Essential Expenses First: Only use your gaming budget after covering rent, food, and your children's education expenses.
  • Don't count on winnings: Never place bets chasing a future win.
  • Stop When Your Budget Runs Out: Once your set budget is used up, stop gaming for the day.
Golden Rule: Only use money for gaming that you can afford to lose without it affecting your daily life.

05 How Self-Exclusion Works

Self-Exclusion is a feature that lets you decide to take a break from gaming for a set period of time. When you activate Self-Exclusion on dhai88:

  • Logging in to your account will become completely impossible.
  • Your account cannot be reactivated before the selected period ends.
  • No promotional emails or notifications will be sent during the Self-Exclusion period.
  • Any funds in your account will be kept safe and secure.
  • Break duration options: 6 months, 1 year, 2 years, or 5 years.

To activate Self-Exclusion, email [email protected] or go to your account settings. Our team will support you through the entire process — no questions asked, no judgment.

06 Minor Protection

Dhai88 strictly prohibits anyone under 18 from using the platform. We verify age at registration and investigate any suspicious accounts. Parents can take the following steps to protect minors from online gaming at home:

  • Use parental control software on computers and mobile devices.
  • Keep your account password secure and never share it with your children.
  • Keep bank cards and mobile banking details out of reach of minors.
  • Have open conversations with your children about online gaming.
For parents: If you have concerns about your child's online activity, contact us at [email protected]. We are always ready to help.

07 Where to Get Help

Don't face gaming problems alone. Professional help is more accessible than ever. dhai88 is always here for you — reach out via account settings, email, or live chat. Our dedicated responsible gaming team will support you with any issue, without judgment.

You may also seek help from a mental health professional or counsellor. Acknowledging the problem is the first step toward a solution — and the most courageous one.

Self-Assessment

These questions will help you assess whether your gaming habits are healthy

Ask Yourself
1
Have I ever played longer than I planned and felt guilty about it afterwards?
2
Have I kept chasing losses by placing bigger and bigger bets?
3
Have I kept my gaming habits hidden from family or friends?
4
Do I feel restless or anxious when I think about stopping gaming?
5
Have I ever borrowed money or dipped into savings because of gaming?
6
Is gaming causing problems in my work, family, or social life?

If you answered "Yes" to any of the questions above, please reach out to us. Our responsible gaming team is ready to help — with no judgment whatsoever.

Our protection tools

Tools to help you stay in control of your gaming at dhai88

Deposit limit

Set a maximum daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period.

Session Time Limit

Decide in advance how long you want to play in a single session. When the time is up, your session will end automatically and you can play again the next day.

Loss Limit

Gaming will automatically stop once you reach a set loss amount. This protects you from making impulsive decisions that lead to bigger losses.

Reality Check

You'll receive regular reminders during your gaming session showing how long you've been playing and a summary of your wins and losses.

Cooling-off period

Take a break from your account for 24 hours up to 30 days. During this time, logging in and placing bets is completely disabled, but your account will not be deleted.

Self-Exclusion

Fully close your account for a period of 6 months to 5 years. Reactivation is not possible during this time — it is a firm commitment.

How to activate the tools

Activate your gaming protection settings in just a few simple steps

1
Log in to your account

Log in to your dhai88 account and click the profile icon in the top right corner.

2
Go to account settings

Select "Settings" or the "Responsible Gaming" section from the dropdown menu.

3
Choose Your Preferred Tool

Choose whichever you need — deposit limit, time limit, a break, or self-exclusion.

4
Set Your Limits

Set the limit amount or duration and save your changes.

5
Confirm

You will receive a confirmation message once the changes take effect. For any issues, contact our support team directly.

Need Immediate Support?

Our responsible gaming team is available 24 hours a day, 7 days a week. If you need help navigating account settings or require direct assistance, please get in touch with us.

Your well-being is our priority

Your entertainment matters to us at dhai88, but your mental and financial well-being matters even more. We're always here for you.

Frequently Asked Questions

Frequently asked questions about responsible gaming

No, all funds in your account will remain completely safe. Once the self-exclusion period ends, or when you submit a withdrawal request, you will receive your money back. Contact our support team for more details.

Yes. Lowering your deposit limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period for safety reasons — this prevents impulsive changes.

A cooling-off period is a short-term break (24 hours to 30 days) — it's meant for a temporary pause. Self-exclusion is a longer-term measure (6 months to 5 years) and your account cannot be reactivated during that time.

Start by talking to them with empathy — no judgment, no criticism. Encourage them to seek professional help. Reach out to us at [email protected] and our team will guide you through the next steps.

Yes, completely free. All of dhai88's responsible gaming tools — deposit limits, session limits, cooling-off, and self-exclusion — are available at no cost to any registered player.
Safe Gaming

Enjoy responsibly dhai88at

Play for fun, stay in control. dhai88 is always committed to your well-being and safety.

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